Compare main job roles and function in two organisation Essay

Bolton College Principle & Chief Executive: College is to develop a strategy which keeps the College at the forefront of educational innovation and outstanding achievement and which maintains its position within its local community as a key. The Principal will be expected to lead and develop the management team and staff, maintaining at all times. She manages all the department of the college but she have less chain of command. Principle get all feedback from two source i.e. Vice principle (curriculum) & Vice principle (Finance & Resources) Responsibilities of Principle: Provide effective leadership to the College in fulfilling its mission. Determine the College’s academic and other activities. Organise, direct and manage the College and lead the staff, providing inspiring and motivating leadership to those engaged in teaching and training. Vice Principle Vice principals aid the principal in the overall administration of the college. It is often Vice Principle duty to handle matters such as student discipline, parent conference meetings, asset inventory and ordering, school improvement planning, bus and lunch supervision, and teacher observations. Additionally, Vice principals frequently serve as testing coordinators, training staff on procedures related to standard assessment, as well as accounting for testing materials. Most importantly however, in the event that something happens to the principal, such as an extended leave of absence, the vice principal would act as the interim principal. Because of this, many see this position as a stepping-stone to the larger role of principal and is often used as such in Bolton College. Organisation structure, roles and functions (Tarmac) Managers – organise and plan their departments to exceed the expectation of internal and external customers. They work closely with other managers across the company to promote a range of benefits, including; continuous process improvements, improving accuracy, reducing the need to repeat work and driving up efficiency year on year. Supervisors – work with managers to ensure that operators apply procedures and practices consistently. This involves using best practice to create value-added services across the business. Operators – are responsible for day-to-day operations of the business. This is the level at which a university graduate might enter the organisation in order to learn all aspects of the business. The role requires accuracy, efficiency and a high level of individual responsibility. The Operations function at Tarmac is key to overall business performance. This is where a number of processes come together to make the products and services to satisfy customer needs. However, the Operations function needs the support of services in: Finance – to manage the flow of money across the business. Finance managers produce financial and management accounts not only to ensure legal compliance but also to contribute to the strategic decision-making process by forecasting financial performance. Budgets enable Operations to have the resources (raw materials, equipment and people) to carry out processes. Human Resources (HR) this includes planning and forecasting staff requirements and managing recruitment and selection. The HR team ensures that managers apply HR policies and procedures consistently across the business. The development of staff is a key priority within the Tarmac business. Without the right people, Operations may not be able to achieve targets. Additionally, Tarmac also needs the services of: Marketing by understanding customer needs, the marketing function can inform the overall business strategy and ensure that the Tarmac image and brand reflect its high quality. Procurement is the acquisition of goods and/or services at the best possible price. Within Tarmac this function secures cost effective contracts and establishes long term partners to ensure business continuity. IT services install equipment and applications, manage  databases and computer networks to provide the business with strong and effective information and communication channels. M2, Job and Personal specification for Administration. Job description: Job title: Administration Assistant Location: Wallsend Salary:  £13500.00 –  £14500.00 per year Main task: Providing full administration support to a team, including typing of letters, and contract agreements – ideally with experience of Audio typing Recording of invoices for payment Use of both Microsoft Access database and Excel spread sheets Communicating with clients via phone and taking detail information First point of contact for all visitors and callers to the business, including taking and recording accurate phone messages Filing and archiving experience Responsibility for all office machinery and supplies, including refilling photocopiers and fax machines Ordering supplies and stationary on a regular basis Scanning of documentation as requested The role of Administration Assistant is offered on a permanent basis – working full time office hours Mon- Fri Salary  £ 14,000 free parking provided Personal specification: Experience of Microsoft packages, including Word & Excel Excellent communication skills both written and verbal Ability to work as part of a team Accurate keyboard skills Ability to adapt to the challenges of a fast paced commercial business My current Skill & Knowledge: Organised Good communication skills IT skills for data entry Working knowledge of Microsoft Excel are required Maths skills BTEC Level 2 Business What I need to develop: Vocational qualifications in accounting (NVQs/SVQs) or BA in Accountancy Accountancy skills Experiences Time Management — managing one’s own time and the time of others Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, Knowledge of business and management principles involved in strategic planning, Negotiation — bringing others together and trying to reconcile differences. Questioning

Celebrities deserve privacy Essay

Celebrities are those people who are always under public attention. The media and fans are keeping an eye on their strange or outrageous antics. Such people influence the world because the youth look upon them. Most tabloids, magazines publish various articles about famous people, and lots of teenagers and even adults want to know everything. Journalists do not only share information about the known facts about the celebrity. They try to get lots of photos which would show the person not from the best side. They do this just to attract more readers. The private life of public figures becomes unprotected. It is no wonder that it is impossible to look perfect all the time, and paparazzi catch such moments by taking spontaneous photos. The media want to find out everything about the celebrities, and usually, they are not looking for something good. Scandals, affairs, illnesses, problems are those issues that create intrigue. Paparazzi invade privacy ludicrously and consider this to be a norm. However, celebrities are just ordinary people who deserve to have personal lives which are not recorded. They have secrets, and it is normal that they are not eager to share this with all the world. What is more, paparazzi start chasing children, friends, parents of famous people. It is significant to bear in mind that everyone should have privacy, and media should step back from invading personal lives. It is not that difficult to become a â€Å"celeb† these days thanks to various TV shows and the Internet. It seems that being famous is just about walking on the red carpet, taking beautiful photos, and attending parties. The spotlight looks deceptively great. However, everything changes when media start chasing others to get scandalous news. When a celebrity begins a new relationship, changes job, gets pregnant, or gets involved in any other personal situations, this all becomes known on the Internet pages. And it is not even the worst aspect. The biggest disadvantage is that lots of people adore criticising others. They share their opinions, write comments, although you have never asked them to discuss your private life. It is good if such comments are positive, but when they are focused on the negative side, it becomes annoying and embarrassing. Another negative side of invading the private life of celebrities is that they cannot simply go outside to have a cup of coffee. Photographers, fans, journalists are always waiting for the person from the closest corner. Famous people have to hide faces just to avoid such overwhelming attention. Sometimes even ordinary people need silence and solitude. However, these words may sound unreal for the celebs. People have to understand that being famous is just the same job as any other: teacher or doctor. Each profession requires privacy because we are all humans and should respect each other. The most dangerous aspect of the paparazzi is that their chases for a sharp photograph of the celebrity can turn into a fatal event. The world-known tragedy with Princess Diana happened in 1997. She was called â€Å"the most hunted person of the modern age,† because she was popular all around the globe. Princess Diana was followed by hundreds of journalists and photographers every day. Paparazzi did everything possible to find out where she was going or driving. They wanted to get a good shot, write a booming article in the magazine, and get lots of money. Photographers spent days and nights trying to find Diana and take a picture. However, these crazy chases happened too often. One day when Princess was followed by the speeding car with paparazzi, the vehicle where Diana sat, crashed and she died very quickly. After this situation, people started to despise such crazy attempts of photographs to find celebrities. Unless such obsessed chases stop, there will be more and more si milar fatal events. Each human deserves privacy because sometimes there are such events that people do not want to share with anyone. Thinking about the celebrities who suffer from serious illnesses and take hospital care abroad, it seems weird that paparazzi may follow such people just to take a photo of an ill man or woman. There are lots of situations when photographs post pictures with celebrities who feel bad, have an awful look because of medical treatment or surgery. It is more than clear that no human will ever have a desire to show such photos even to friends. What can be the person’s reaction when his pics are everywhere on the Internet? This may lead to stress, depression, other diseases. There is no excuse for those â€Å"photo-hunters† who neglect individual’s privacy at least when the person does not feel good. It is significant that the fans, as well as social media representatives, see clear limits between the public and private life. There is a lot of information which people want to find out about the famous personalities. For example, it is interesting to know how the celebrities achieved success, what their motivation and inspiration are. Journalists can ask such questions during the scheduled time for an interview. However, when it comes to personal life such as love, friendship, salary, these issues should be kept in confidentiality, unless the person wants to share this with everyone. Privacy intrusion is not ethical because it is intentional, and should be forbidden by law. People’s photos should be posted only with the permission. Otherwise, paparazzi must be fined. Sometimes when secret photographers post bad pictures and add scandalous articles, this may ruin private lives. In such situations, famous people have to sue the journalists who invaded their privacy. Having said that, some people say that bad fame is still fame. Because of the work of paparazzi, unknown people can become popular. However, it is still up to them to decide whether such sacrifice is justified. It means that if a public figure is against privacy intrusion, his or her desire should be protected by law. No matter which life a celebrity leads, no one can ever have a right to judge a person and spread gossips via the Internet. It is not that hard to make a photo and create a scandalous title which will make somebody notorious. However, it is hard to return good fame for a famous person after such gossips. Unfortunately, lots of readers are â€Å"blind,† and they believe everything they see. There is no guarantee that the photo has not undergone Photoshop Editing or the whole news is just a huge lie. People should be more critical when commenting on such posts which have relation to the celebrities’ personal lives. If humans appreciate one another as well as the personal space of each individual, there will be fewer conflicts and problems not only in the world of celebrities but everyday life of ordinary people.   

Behavioral and Social/Cognitive Approaches to Forming Habits Essay

Behavioral and Social/Cognitive Approaches to Forming Habits According to the American Psychological Association, â€Å"Obesity is a condition marked by excess accumulation of body fat. Genetic factors play a key role in obesity, but so do behavioral factors — especially eating too much and exercising too little. † Behavioral and social/cognitive theories approach the habit from two different perspectives and both theories can explain reasoning behind the habit. However creating a plan that will apply operant conditioning can change a habit. A child can be in a normal weight range up until a specific age, once that child turned ten they began to gain weight. As a child, the environment around them tends to be a major influence on behavior; however when looking at examples such as close relatives their eating habits appeared to be similar over the generations as well as their size. The eating habits the child has formed, which contributed to their weight gain, could be because of the influence specific people have in their life such as family members or a habit formed due to their environment. Growing up and being told not to move until your plate is empty or that you can’t have dessert until all your vegetables are gone, were common statements that a child may hear and actions that they watched their families make. Other factors such as growing up in a single parent household with a parent that didn’t have time to cook and constantly fed their children the dollar menu could impact that child’s later habits in life. Now when that child is an adult they continue the same eating habits constantly finishing everything on their plate or frequently eating out to save time and is facing obesity as the result. In order to change this habit and individual may consider using operant conditioning. Operant conditioning uses a reward/punishment system to reinforce behaviors and is more closely used during social cognitive therapy. There may be various factors or theories which contribute to an individual’s eating habit but in this case social cognitive theory may apply more appropriately. Developing a plan to change an eating habit may be creating a new lifestyle. By using tools such as portion control, exercise, and using a food tracking. First step is to eat proper portions of the right food, next track the food to be aware of how much food an individual is eating, lastly exercise. Rewards for following this plan will be decrease in weight, which means new clothes for every ten pounds lost, also the ability to eat additional food items throughout the day if exercising. Punishments if not following the plan will be additional work out time, no snacks and no new clothes if not losing the weight. If an individual can stick to the plan then ultimately an individual will eliminate the habit of over eating and live a healthier lifestyle.

Communication eassy 6 Essay Example | Topics and Well Written Essays - 750 words

Communication eassy 6 - Essay Example Capitalistic marketing was quick to pick up on the influence that images could have to connect people to their products and reach the emerging mass market. Napoleon is credited with saying that, "A good sketch is better than a long speech" (Bonaparte). If this has been translated to mean that a picture is worth a thousand words, then a photograph is worth a million. A photograph accurately portrays an entire scene and gives the viewer the background, the context, and the emotion of the subject. Pictures can explain a scene or a situation in a way that defies description. The citizenry could not have understood the magnitude of the Civil War without the photography of Matthew Brady and Alexander Gardner. Their photos brought the war to the mind of the people and connected them to the event in a way that words could not describe. When Brady displayed his photographs of the dead at Antietam the New York Times noted that mere words were like a funeral next door. However, they solemnly noted that, "Mr. Brady has dome something to bring home to us the terrible reality and earnestness of war. If he has not brought bodies and laid them in our dooryards and along the streets, he has done something very like it" (Bradys Photographs 5). Photographs brought the war home and into the consciousness of the American psyche. In addition to being able to bring reality to a story or an event, photography has the ability to do it instantly. It also requires very little effort on the part of the audience. It takes patience, time, and concentration to adequately digest a thousand words, but one photograph of a Great Depression era soup line tells volumes about the desperation that pervaded the cities. We could understand the suffering of the poverty and feel the hunger of Appalachia. The Dust Bowl was made more real and palatable. We could experience all

Varieties of Romanticism in Art Assignment Example | Topics and Well Written Essays - 1250 words

Varieties of Romanticism in Art - Assignment Example Looking closely at a particular finished artwork can help the viewer to understand important concepts within the given society, such as the relationship between women and men or the political forces at work. By comparing several works of the Romanticist period, one can begin to understand the underlying forces of the period and thus appreciate the individual approaches to a greater degree. Romanticism focused on more direct emotional expression than the highly constructed neoclassicist approach that preceded it. â€Å"An interesting schematic explanation calls romanticism the predominance of imagination over reason and formal rules (classicism) and over the sense of fact or the actual (realism)† (Holman & Harmon, 2001). Characteristics of the style identified by Welleck (2003) include a â€Å"revolt against the principles of neo-classicism criticism, the rediscovery of older English literature, the turn toward subjectivity and the worship of external nature slowly prepared during the eighteenth century† (196). The period idolized the imagination as the highest of human capacities due largely in part to its creative abilities and as a means of reacting to sweeping change in every aspect of life. It also esteemed nature not only because of the creative element inherent in it, but also because of the manifestation of the imagination that could be found with in it in the sense that we create what we see. The world was full of symbols and signs that would portend future events and actions which were knowable through their relationship to the myths and legends of antiquity. Thus, it was not necessary or even fully expressive to remain doggedly true to physical vision. This approach to art can be seen as early as 1781 in the work of Henry Fuseli. In his numerous paintings and drawings, this artist chose to focus on elements of the imagination and its effects on the living experience of the human animal. The Romantic approach can be

Compare Essay Example | Topics and Well Written Essays - 1250 words - 2

Compare - Essay Example In this paper, two passages are taken from two different writers namely Elie Wiesel and Cynthia Ozick. The aim of the paper is to undertake a comparative discussion on their writings namely â€Å"Night† and â€Å"The Shawl† respectively. This means that any major similarities or differences that are noticed in the two passages selected shall be discussed from the perspectives of the themes used by the writers, style of writing, themes covered in the writings, as well as any identified problems. Style of writing Reading through â€Å"Night† and â€Å"The Shawl†, readers get a sense of feeling that two different forms of writings are presented. This is rooted in the general approach used by the two writers, manifesting in the style of writing they used to present their work. Generally, â€Å"Night† is presented by Elie Wiesel from a more juvenile perspective of wording, making the whole style of writing easy to read and understand. There are not much use of literary devices and other technical literature terms. Rather, the reader to have a smooth flow of the storyline with no meandering of ideas entertained. The advantage that this had on the text was that it made it very easy for the reader to get along with the ideas being portrayed by the writer without any difficulty in understanding. Indeed, events were described in a down to earth approach making statements like â€Å"I decided to give my father lessons in marching in step, in keeping time. We began practicing in front of our block. I would command: ‘Left, right!’ and my father would try.† (PAGE 55). On the other hand, â€Å"the Shawl† is presented in a more classical manner, disbanding the use of naive and juvenile techniques to making the theme of the story flow. This was seen through several perspectives of the writing including the use of complex sentence structuring, idiomatic expressions and a number of literary devices. Along the way howev er, Ozick gets comic just as Elie had been throughout his writing by stating that of Stella who wanted to be in the shawl like Magda that â€Å"A thin girl of fourteen, too small with thin breasts of her own, Stella wanted to be wrapped in a shawl, hidden away, asleep, rocked by the march, a baby, around infant in arms† (PAGE 3). Themes The family as an agent of socialization Throughout both stories, the role of the family in society is clearly defined as both Ozick and Elie make statements that suggest that the family is an agent of socialization. By this, reference is being made to the larger concept of family and how the family plays its role in ensuring that the people that are born into it fit in perfectly. In â€Å"Night†, socialization is depicted as a bilateral responsibility between children and their parents. That is, parents socialize children and children socialize parents. The relationship between Elie and his father is shown to reflect the popular saying that if your parents take care of you for you to make teeth, you also take care of them till they loss their teeth. From another perspective, it could be said that the marching training that Elie gives to the father represents a reverse of role because it is fathers who are normally expected to teach their kids to walk. In â€Å"The Shawl† also, the role of family in socialization is resounded as Rosa makes frantic efforts to cater for her two daughters, Stella and Magda. Stella was 14 years and Magda was only 15 months. Due to economic

Good Faith and English Contract Law Essay Example | Topics and Well Written Essays - 3500 words

Good Faith and English Contract Law - Essay Example Good faith is vital concept in law and it is a prime essence in contractual dealings. Persons are expected to act in good faith for fair dealings in day-to-day business contracts. The concept of good faith has a large bearing on contract law as well as law of obligations. In contract law good faith is indispensable element. Though the contract is formed with free consent or free will good faith is inseparable from contract1. 1. An institutional competent dimension: When good faith is viewed from this dimension in England the institutions of the law, which are the courts, interpret good faith according to needs for rendering justice. Thereby giving room for arbitrary decisions. If the doctrine of good faith introduced in law of contract there would be judicial restraint, judges loose the liberty of interpreting the concept. Their discretionary powers are restricted. Simultaneously equitable flexibility is also affected. 2. Formal dimension: When we view the good faith in formal dimension it appears as vague. When it is vague it is difficult to define the good faith to introduce into contract law. The term good faith has vague meaning, lot of efforts are to made to define the good faith to make it as a statute. ... Presently the Judges use this term in various occasions in rendering the justice using their profound experience and after legitimate study of the case. The vagueness of the term is cured with their professional knowledge and profound experience before the benefit of good faith is extended to the deserved. 3. Substantive dimension: Substantive dimension refers to the contractual ethics. Contractual ethics imposes duty of good faith on the contracting parties. When such ethics are broken what is remedy Like any ethics contracting ethics are moral of the individuals, which they are supposed to keep up. The contract law does not interfere on morals. When good faith, which is vital element in business contracts is left to the ethics, which is not protected under the contract law the interest of the parties is at risk. This risk can be avoided by introducing the doctrine of good faith into contract law. Historically good faith functioned as a binding element between people by formless contracts (pacta nuda) even if there was no written contracts, to confer priority to the intention of parties and contractual terms than their literal meaning. Such contracts inclined to substantive fairness qua the intended meaning of the contract. Contract is defined in English contract law: Since the good faith is a vital element in all contracts it is essential to have a brief view of what how contract is confined under the definition in English law. As per this definition, the essential ingredients of contract are a) consensus ad idem, b) consideration, c) legal object, d) capacity to contract. Apart from these, another ingredient i.e. intention of the parties is also important

Analysis on the cycle of violence of Hector Tobar's novel The Tattooed Essay

Analysis on the cycle of violence of Hector Tobar's novel The Tattooed Soldier - Essay Example In order to pinpoint the sketching of cycle of violence in the novel The Tattooed Soldier, it is much important to find out the basic information regarding the cycle of violence at the first place. In a literal context, the cycle of violence is a pattern to find out the way in which emotional or physical violence is observed among individuals. It should also be noted that the ultimately the cyclic pattern is more likely to end up as a revenge. There is no actual numbers of cycles that would be noted among individuals. It is mainly because it works in a systematic manner including incident noting, tension building, making up or reconciliation and calming down the victim. This cycle has been used in a couple of novels in pervasive manner. Tobar has also made use of the cycle of violence in his novel but in a very sensitive manner. Physical violence has been noted to as lesser in the fiction whereas in real life incidents, the cycle seems to continue and is much applicable (Tobar). The novel The Tattooed Soldier takes us to the journey of two individuals who are merely the immigrants in United States. The fact remains that both the characters of the novel namely Antonio and Longoria have shown their respective experiences in United States by emigrating from Guatemala. The author has basically shown that the cycle of violence provides two different roles to those who are involved with it. These roles are mainly for the victim and abuser. In the story, The Tattooed Soldier, it is much easier to note that the experiences of both the characters are merely different from each other. One has been the victim of the cycle of violence while the second have been the abuser in the cycle (Tobar). The character of Antonio seems to be the victim of the cycle of violence. His wife and son were killed in the war by a soldier named Longoria. As he was a new immigrant in United States, it was not easier for him to sustain a better and comfortable lifestyle in Los Angeles. It is because of this reason that Antonio had to leave his home as he could not pay the rent. The author has noted that the cycle of violence in the context of United States is critical for the immigrants. But even then the experiences of all immigrants can be different from each other. Following quote explains this very well, â€Å"Someone once told Antonio it was the pollution in the air that made the evening sky this way. Like everything else in Los Angeles,  even the beautiful sunsets were man-made† (Tobar 42). First of all, being a homeless person, Antonio ultimately had to be a victim of series of incidents where he had to be looked down upon. Emotionally, Antonio was broken that he is among the lower class who can not even afford the houses. He found out later that he had to live as a refugee which surely made him understand that he is the minority. The intensity is evident from the quotes â€Å"they were stacked...like disease cords of wood† (Tobar 69). The abusers as those who were working class did not give much concern to the homeless and considered them to be onus on the society. As a result, it was noted that Antonio becomes violent and spreads a message among people like him who could not get any job and had no place to live. Antonio shows the readers that the cycle of

No need Essay Example | Topics and Well Written Essays - 1750 words

No need - Essay Example Power and trust play a vital role in decreasing as well as increasing the conflict. This leads to the purpose of this research paper, which is to understand the reason why do countries conflict with each other. This will occur by relating the importance of trust (defined as the number of treaties a countries sign with each other) in increasing or decreasing the conflict (violence attacks) between any two parties. To find an explanation to the reason why do countries conflict with each other? Four theories provide a clear answer to the question. The first theory indicates that the reason of conflict is that human motivation is by their self-interest and will harm each other to gain more resources. The second theory defines economical status and power as the main factors for conflict to exist. In addition, the third theory, illustrate that conflict is a fight over morals where they harm each other to reach a higher position. The last theory specifies the answer that countries should no t trust each other and act to preserve their own interest, not others interest. Indeed, the last theory provides the convenient answer to question the more mistrust the fear and security there are, leading to more conflict. To answer the question why do countries conflict? There is a creation of a connection between the number of treaties and the number of armed conflict between two countries or a country and its government. Then focus on 32 countries from a different region in the world that has armed conflict between the years 1975 to 2011. Furthermore, the focus is on the number of peace treaties that country has to sign at this time when there is a conflict. In addition, to know the relationship between the number of peace treaties and the number of armed conflict, there is use of large-n method. Linear regressions between the two variables are the point of attention and expect that the less trust (more peace treaties) between any two party the more conflict. Because if two part ies do not trust each other then they will fear each other and increase their security leading armed conflict to exist. The analysis results show that after measuring the variables, there is no relationship between the number of peace treaties and the number of armed conflict in all level of significance. Thus, the decision is to check if there exist factors that lead the hypothesis to fail by using the multi regression method, where the independent variables are the number of peace treaties, and the number of parties a country involve in conflict. Indeed, the result shows that there is a strong positive relationship between the number of parties and the number of armed conflict. In other words, the more parties that takes place the more conflict. The Process of the Research Paper To understand how is trust related to conflict there is a creation of a model to explain the connection between the Independent variable (trust) and dependent variable (conflict) in Micaville’s hypo thesis, which is the less the trust the more conflicts. If there is less trust between any two parties, then both parties fear each other. For example, if party A do not trust party B then party A fails to predict party B actions and this make party A fear party B. Indeed, with the appearance of fear, party A increases its security and advances its military power in order to protect its resources from party B. This example is similar to the model where both party A and party B do not trust each

Sustainable tourism Essay Example for Free

Sustainable tourism Essay Kenya is in Africa and is becoming a popular holiday destination with tourists and the number of advantages have increased and also the number of disadvantages. There are more advantages for the local community to work and earn money but there are also the large tourist companies which are taking a large chunk of the countrys money out of the country via leakage. In this report I will recommend how to improve the disadvantages and to maximize the advantages for the income and welfare of Kenyan local communities and environments to keep sustainable tourism in Kenya. The Tour Companies The tour companies are responsible for the package holidays, and making them up, deciding what to include in them and whether they are suitable. Tour companies need to make sure the packages they use are environmentally friendly and will be sustainable for the future. More and more people are visiting Kenya and want to go on safaris and get as close to the animals as they can, so the tour company drivers go off the track so they can get close to the animals and please the tourists. As a result of this the animals get scared. I recommend that they do a couple of things to ensure the safety of tourists and to keep the trips sustainable. First I think there should be strict rules as to where the drivers may go and when, at certain times some animals will become a lot more agitated and may even attack the safari vans. Drivers should remain on the tracks in doing this they are not scaring the animals or killing the environment so it remains sustainable. Secondly there should also be restrictions on the time of day safaris are so the animals are not constantly disturbed, this will help sustainability as the animals will be able to reproduce and keep the numbers up. Another ride that scares the animals is the hot air balloon rides. If the balloons go too low the animals are scared and may move from their normal terrain to get away from the hot air balloons. I recommend that there are fewer hot air balloons and there are height restrictions as to how low they can go. Sustainability is a major key that I think the tour companies need to think about and remember when creating

Crisis Intervention: Solution Orientated Brief Therapy

Crisis Intervention: Solution Orientated Brief Therapy The theory of solution-oriented brief therapy is particularly suited to crisis intervention. Kanel (2007) explores this perspective when she describes the brief therapy approach in the crisis setting stating, Brief therapy seems to be as effective as long-term therapy (p. 23). Since crisis situations are time sensitive, solution-oriented crisis intervention becomes practical because it focuses on quick assessment and creative change. Greenstone (2002) emphasizes that, Crisis Intervention/Management is an attempt to deal quickly with an immediate problem (p.1). Given the nature and needs of crisis situations the intervener may approach the encounter in a structured manner that assesses need, recognizes inherent dangers, suggests creative change, and facilitates a positive course of action. Positive reinforcement of the intervention can also be achieved through referral and/or follow-up. The Nature of Crisis Intervention A crisis intervener seeks to posture himself in a helping relationship with the counselee in order to arrest maladaptive behavior. The idea of maladaptive behavior is suggested by Greenstone (2002) and he reinforces the point that this results when the victim can no longer deal with mounting stress and as a result, their coping mechanisms begin to fail. In crisis situations, the immediacy and timeliness of the intervention is all-important. Greenstone (2002) suggests, The interveners skill and the timeliness of intervention can determine the possibility of the victims later functioning and growth (p. 1). The object of a crisis intervener is then to facilitate the counselee through the difficulties of a crisis and to assist them in choosing a direction that will allow them to once again function in life more proficiently. This can be accomplished by helping them to cope with crises and developing resiliency. Brammer (2003) accurately defines this helping relationship stating, Helping another human being is basically a process of enabling that person to grow in the directions that person chooses, to solve problems, and to face crises (p. 4). Issues of Immediacy Crisis Intervention can be approached singly or as a team. In either case, the responsibilities and procedures are the same. The Bible teaches that we are called to bear one anothers burdens and so fulfill the law of Christ (Ga. 6:2, KJV). A crisis counselor is always looking for a way to help. One thing that is consistent in approaching a crisis is that the immediacy of the intervention affects the outcome. Greenstone (2002) notes this stating, In approaching a crisis, the immediacy of the intervention is vital; The [intervention] team must attempt to relieve anxiety, prevent further disorientation, and ensure that the victims do not harm themselves or others (p. 37). Seeing the need to address the issues of immediacy in Crisis Intervention, the National Child Traumatic Stress Network, and the National Center for Post-Traumatic Stress Syndrome have developed a modular approach to help children, adolescents, adults and families. Brymer Company (2006) suggest that this is to reduce the initial stress caused by traumatic events and to foster short and long-term adaptive functioning and coping (p.5). This approach, called Psychological First Aid addresses the issue of immediacy. Brymer Company (2006) continue by stating, You need to have accurate information about what is going to happen, what services are available and where they can be found. This information needs to be gathered as soon as possible [emphasis mine] given that providing such information is often critical to reducing stress and prompting adaptive coping (p.13) The Need of Crisis Intervention There are many scenarios that a crisis counselor might come into contact with. Each one has its own unique attributes. However there are certain factors that remain the same with regard to the evidence of need. In counseling victims of violence, there may be evidences of PTSD (Post Traumatic Stress Disorder). For instance, if a woman has been abused and has repeatedly been stalked, PTSD may be an issue that the counselor should watch for and be alerted to. Sandra Brown (2007) points out that crisis intervention in particular, require that the intervener informs the counselee what to do in the face of imminent danger, stating, The concept of stalking trauma syndrome has been developed to describe types of PTSD symptomatology (Collins and Wilkas, 2001). A counselor needs to be alert [and aware] to any kind of traumatic emotional evidence that can guide the intervention and short-term goals (p.54). Method Solution-Oriented Brief Therapy A distinct advantage of the Solution-Oriented approach is that it addresses the issue of immediacy, or the need to provide intervention within a specific effective time-frame, and allows the counselor to immediately focus on the solution and not become reflective on what precipitated the crisis. The difference between being problem focused and solution focused is that one focuses on the root cause in order to alleviate the problem (Cognitive Counseling) while the other focuses squarely on quickly assessing the situation and assisting in creative change and a positive course of action. Kollar (1997) states, the approach often used today is based on some form of Albert Elliss rational-emotive therapy (RET) or one of the other cognitive-behavioral approaches (p. 43). With regard to becoming Solution-Focused, Kollar (1997) states, As we have seen, a question such as what is the root problem? assumes that the answer lies in present patterns that need to be analyzed, understood, and depart ed from. The question that underlies a solution-focused approach is, How do we create solutions with the counselee (p. 44). In this regard, the crisis intervener follows certain core actions that will facilitate successful intervention. These core actions can and should be influenced by underlying assumptions that include conformity to the image of Christ as part of the Christian counseling paradigm (Rom 8:29). Time Limitations Another advantage of solution focused brief therapy is that it is best suited to time-limited counseling which is inherent in crisis intervention. Benner (2003) observes four common principles that are generally followed in time-sensitive counseling. He states, All brief, time-limited approaches to counseling share four common principles the counselor must be active and directive, the counseling relationship must be a partnership, the counseling must concentrate on one central and specific problem and time limitation must be maintained (pgs. 48,49). A third consideration is the natural paradigm shift that occurs when the attention is placed on the solution rather than the problem. Hawkins (2010) states, People are looking for answers (solutions) in the counseling process. Brief therapy recognizes that the problems people encounter are not just in the person but around the person; Brief therapy is a paradigm shift that focuses the client on the solution, rather than on the problem (p. 2). This fact is of extreme importance to the crisis counselor. His job is not to de-brief the victim, ask questions about what happened, etc., but instead he needs to shift the focus from the problem/crisis and onto the solution in order to calm the victim and help them to regain control of their coping abilities. In addition to these considerations, Hawkins (2010) states that brief therapy is a method that allows you to start immediately into the counseling process [and] accelerate the change process (pg. 1). For these reasons, solution focused brief therapy is particularly suited to crisis intervention. Seeing that this research concerns itself with a brief model approach to crisis intervention, the researcher has attempted to further explore the merits of solution-focused therapy. The solution-focused approach to brief therapy has been practiced for some time as is clear in Steve de Shazers (2007) work More Than Miracles: the state of the art of solution-focused brief therapy, which states, Solution focused brief therapy (SFBT) is a future-focused, goal-directed approach to brief therapy developed initially by Insoo Kim Berg, Steve de Shazer and their colleagues and clients at the Milwaukee Brief Family Therapy Center in the early 1980s. Developed inductively rather than deductively, SFBT is a highly disciplined, pragmatic approach rather than a theoretical one (p.1). Results Structured Intervention There are a number of examples which may serve as a guide to a structured approach to crisis intervention. These interventions have achieved significant results when implemented. Whichever one is adapted, the counselor/intervener should include the four common principles as stated above. One good example is the list of core actions within the Psychological First Aid approach which itself is a compilation of informed approaches designed from empirical research. These core actions include contact and engagement with the counselee, ensuring the safety and comfort of the victim, stabilization (if they are physically or emotionally traumatized), information gathering (with regard to their needs or current concerns), and any kind of practical assistance that can be given. This can be followed by information on coping, connecting the counselee with support groups and linkage with collaborative services (adapted from Brymer Company, p. 19). These first set of core actions represent one way of developing a structure of solution focused intervention. A second example of structured intervention and the counselors task (from a general point of view) includes many of the same components. This process involves Entry: preparing the counselee and opening the relationship, Clarification: [re]stating the problem or concern and reasons for seeking help, and Formulating: encouraging a hope-filled solution to the problem (adapted from Brammer, pg. 55). The next task would include facilitating positive action. This would include exploration: formulating goals, planning strategies, consolidation: exploring alternatives, working through feelings, planning: developing an action plan to resolve conflicts, reduce painful feelings, and consolidating and generalizing new behaviors to continue self-directed activities (Brammer, 2003, Ibid.). Assessing Need When the crisis worker enters the world of the counselee, whether that is the scene of an accident or the docile environment of a living room, it is important to gather as much information as possible while rapport is being developed between the counselor and counselee. At this point, the intervener will begin to inspect the circumstances that have presented the crisis in order to quickly identify the causation. The ABC model of intervention has proved valuable in directing the thoughts of the intervener to assessing need. In this boiling down process, the worker quickly identifies the precipitating event, seeks to understand the cognitions of the counselee, gages their emotional state, including functional abilities and then moves on to the therapeutic interaction (adapted from the ABC Model of Intervention, Kanel (2007), p.78). The first assessments in intervention prove to be the most critical. Jeffry Guterman (2006) makes the observation that in most circumstances, people have existing strengths and skills that can be identified and utilized in the crisis counseling engagements. He states, Solution-focused counseling, like other counseling models, is not value free [it has assumptions]. It operates in keeping with a view of what problems are and what problems are not. Solution-focused counseling holds that people have existing strengths, resources and problem-solving skillsin effect, the natural resources that are needed to solve the problems that bring them to counseling (p. 3). Recognizing Inherent Danger In a more recent publication, Albert R. Roberts (2005) has noted that no two people are the same with regard to the inherent danger they face when trying to cope with crisis. Roberts (2005) states, When two people experience the same traumatic event, one may cope in a positive way while the other person may experience a crisis state because of inadequate coping skills and a lack of crisis counseling. Two key factors in determining whether or not a person who experiences multiple stressors escalates into a crisis state are the individuals perception of the situation or event and the individuals ability to utilize traditional coping skills (p. 5). This is illustrative of the fact that the way a person perceives a crisis is very important in the assessment process and can help to guide the counselor in his effort to provide aid. This observation also holds true with the thinking that two of the most important parts of structured intervention are assessing need, and recognizing inherent danger. Richard K. James (2008) observes, People can react in any one of three ways to crisis. Under ideal circumstances, many individuals can cope effectively with crisis by themselves and develop strength from the experience. They change and grow in a positive manner and come out of the crisis both stronger and more compassionate. Others appear to survive the crisis but effectively block the hurtful affect from awareness, only to have it haunt them in innumerable ways throughout the rest of their lives. Yet, others break down psychologically at the onset of the crisis and clearly demonstrate that they are incapable of going any further with their lives unless given immediate and intensive assistance (p. 4). For this reason, and others, it is important that the intervener enters the crisis scenario with the intention of first assessing the need. By doing so, he/she can understand something of the severity of crisis and assess the subjects ability, but more importantly, recognize and underst and the inherent danger in the crisis situation. Suggesting Creative Change In many instances, such as doing crisis counseling in marriage, an intervener may effectively use solution-oriented brief therapy to suggest creative change that will facilitate healing and bring help to struggling relationships. With regard to rapid intervention, Michele Weiner-Davis (1992), in her book Divorce busting: a revolutionary and rapid program for staying together, the author explains the following: By identifying each persons role in the way the problem is being handled today, brief therapists obtain the raw data necessary to generate prescriptions for change. By so doing, lengthy reviews of personal histories are bypassed. More importantly though, SBT therapists focus on the future, helping couples envision what their lives will be like without the problems. Unlike psychodynamic or psychoanalytic approaches which emphasize how problems develop, SBT asks: What do you want to become? and What are the necessary steps to get there? Therapy becomes less explanation-oriented and more solution-oriented, a process which takes considerably less time (p. 16). This scenario illustrates how that brief therapy can be effective in a crisis situation. It also underscores the concept of rapid intervention in a crisis situation. Assessing need and envisioning (with the counselee) a prescription for change can drastically affect the outcome of the crisis. This emphasizes that creative change, suggested in a timely fashion, during which solution-oriented crisis intervention is employed, can be effective in achieving significant results. Active Participation It is important that the counselee joins the counselor in active participation in achieving the solution oriented goals. Kollar (1997) states, a solution focused counselor, by contrast, will guide but not control the counseling interview by his skillful use of questions (p.50). It is important that the counselee takes an active role in exploring creative change. It is also important that the responsibility for change is shifted to the counselee. Walter Peller (1992) state, The solution-focused model places responsibility on the other side of the relationshipà ¢Ã¢â€š ¬Ã‚ ¦clients are the experts on what they want to change, as well as in determining what they want to work on (p. 28). Discussion Facilitating a Positive Course of Action Positively reinforcing the intervention through Referrals and/or Follow-up may be required in the case of acute emotional trauma after a crisis situation. In some instances, a lengthier (therapeutic) course of action will be necessary. It would be advisable for the crisis intervener to network with other resources and provide information for follow-up treatment to the victim. In many cases, the solution-based brief therapy model of crisis intervention can be followed up by practitioners who utilize this modality in a more controlled setting and for a more extended encounter. Some questions may remain with regard to follow-up treatment and the referral process. More and more, professional counselors are taking advantage of the brief therapy model instead of more cognitive treatment but not necessarily because it seems to be the most practical form of intervention as much as that this modality figures into their forced restraints placed upon them by insurance companies. With regard to these restraints, Albert Roberts (1995) states, In regard to the practice setting, a growing number of therapists and counselors are being forced to use similar theoretical orientations and techniques. The primary reason for this trend toward conformity is increasing limitations placed by health insurance providers on the number of reimbursable sessions per client (p. 6). While this is hardly a justifiable reason to choose brief therapy, it does serve to illustrate the practicality of the method. Roberts (1995) goes on to say, therefore, professional counselors are being forc e not only to be consistent in their treatment modalities but to do their best to resolve their clients problems in the shortest amount of time possible (p. 6). This seems hardly a sound reason to choose SFBT yet it seems to be more common today. The question remains, does SFBT provide a valid alternative with regard to crisis intervention? This research attempts to prove that a Solution-Focused approach to Crisis Intervention is a valid and productive way to initiate and conduct Crisis Intervention. Quite often, follow-up is not necessary in crisis intervention but on occasion, the counselor may be required to develop a plan for referral for those who are experiencing long term effects from crisis situations. In this case, resiliency is a factor as well as the general coping skills developed by the counselee. Hamaoka Company (2007), at the Uniformed Services University of the Health Sciences, observes: Many acute negative behavioral and emotional responses remit over time and do not require formal treatment. This tendency toward recovery is often credited to resiliency, a dynamic process of health recovery and coping in the face of adversity. Optimism, intelligence, humor, creativity, and active coping are related to resilience and positive outcomes after crises. Through active coping, individuals accept the impact of traumatic events and implement attainable, concrete measures to improve things. Although many people experience distress after a crisis, some experience more persistent psychological sequel, such as anxiety, insomnia, increased smoking, increased alcohol consumption, and bereavement. This group may benefit from supportive psychological interventions, including psychological first aid and brief pharmacological interventions for sleep or anxiety. A still smaller group will develop psychiatric illness, including anxiety disorders (acute stress disorder, ASD; and posttraumatic stress disorder, PTSD), major depressive disorder, and substance use disorders. Such individuals require more formal (and perhaps more prolonged) interventions, including psychiatric treatment (p. 2). Conclusion The afore-mentioned quote from Hamaoka Company (2007) is a sobering reminder that positive, hope-filled, solution-oriented crisis intervention can mean the difference between renewed coping and prolonged damage. As a crisis intervener, it is imperative to choose the most effective modality or paradigm in which to conduct care. This research points out the value of solution-focused brief therapy as a model in the approach to crisis intervention. It may be adequately utilized in a number of scenarios and as research has concluded, can serve to be as effective as more long-term therapy. Because of the nature and the needs of crisis situations the intervener can practically use the principles of solution-focused brief therapy as a crises intervention. By using this modality, the intervener can approach the initial encounter in a structured way, assess the needs and recognize the inherent dangers both to himself and in particular to the counselee. The intervener may then suggest creative change to facilitate a positive course of action as a part of the intervention. After the initial encounter, positive reinforcement of the interaction as well as the further development of coping skills may be achieved through referral or active follow-up. Resources Benner, David G. (2002). Strategic pastoral counseling: a short-term structured model. Grand Rapids, MI: Baker Academic Publishing. Brammer, Lawrence M. MacDonald, Ginger (2003). The helping relationship: process and skills. Boston, MA: AB Publications. Brown, Sandra L. (2007). Counseling victims of violence: a handbook for helping professionals. Alameda, CA: Hunter House Publishers. Brymer, M., Jacobs, A., Layne, C., Pynoos, R., Ruzek, J., Steinbreg, A., Bernberg, E., Watson, P. (2006). Psychological Fist Aid: Field Operations Guide. Washington, D.C.: National Child Traumatic Stress Network and National Center of PTSD. DeShazer, Steve Dolan, Yvonne. (2007). More than miracles: the state of the art of solution-focused brief therapy. Binghamton, NY: Hawthorn Press. Greenstone, James L. Leviton, Sharon C. Elements of crisis intervention: crises and how to respond to them. Pacific Grove, CA: Brooks/Cole Publishing. Guterman, Jeffry T. (2006). Mastering the art of solution-focused counseling. Alexandria, VA: American Counseling Association. Hamaoka, I. D., Benedek, D., Grieger, T., Ursano, R. J. (2007). Crisis Intervention: Uniformed Services University of the Health Science. Bethesda, MD: Elsvier Inc. Hawkins, Ron E. (2010). Brief Therapy: Liberty Baptist Theological Seminary. Lynchburg, VA (Accessed, 12/2/2010). James, Richard K. (2008). Crisis intervention strategies. Belmont, CA: Brooks/Cole Publishing. Kanel, Kristi. (2007). A guide to crisis intervention. Belmont, CA: Brooks/Cole Publishing. Kollar, Charles A. (1997). Solution focused pastoral counseling. Grand Rapids, MI: Zondervan Publishing. Roberts, Albert R. (2005) Crisis intervention handbook: Assessment, treatment and research. New York, NY: Oxford University Press. Roberts, Albert R. (1995) Crisis intervention and time-limited cognitive treatment. Thousand Oaks, CA: Sage Publications. Walter, John L. Peller, Jane E. (1992). Becoming solution-focused in brief therapy. Levittown, PA: Brunner/Mazel Publishers. Weiner-Davis, Michele. (1992). Divorce busting: a revolutionary and rapid program for staying together. New York, NY: Simon and Schuster.

Foul Play :: essays research papers

Foul Play Dear Members of the Board of the National Collegiate Association of America:   Ã‚  Ã‚  Ã‚  Ã‚  Since the beginning of collegiate athletics, there have been student-athletes whose actions are considered disproportionately deviant. College athletes have defied the rules and regulations set forth by the National Collegiate Association of America by such acts as accepting stipends, committing date rape, abusing drugs, and even committing homicide. For some reason, college athletes believe they are above the law and should not have to abide by the same set of rules as a normal student, because of their athletic talent. As a former NCAA Division II football player, I can attest to the feeling athletes have that they deserve special treatment because of their status. There are some people who believe that college athletics is above reproach, but the purpose of this essay is to assert the statement that college athletics is corrupt.   Ã‚  Ã‚  Ã‚  Ã‚  Year after year, college athletes make the headlines of newspapers and magazines across the country, not only for their accomplishments on the field, but more for their antics off the field. College athletes sacrifice their bodies, integrity, and character to gain an advantage over their opponent. Athletes give up the very things that make them who they are to feel appreciated by their coaches, teammates, and fans. Players cheat by taking anabolic steroids and other banned substances that give them a chemically induced physical advantage (Eitzen 3). Athletes desire to be identified with a team that works and sacrifices together to reach a common goal. The guestion we should ask ourselves is: Why? Why do individuals give up so much to be a part of a team? The answer lies within the organization of how big-time college sport exists. Fans are drawn to big sporting events such as the Super Bowl and the World Series. College athletes want to be in that spotlight, and t hey sacrifice everything to gain that status. Fans are consumed by sports. USA Today, the most widely read newspaper in the United States, devotes one-fourth of its space to sport (14). Fans know every detail about their beloved sports team. Not only the latest box scores, but also the win-loss record, point spread, current statistics, play-off probabilities, and biographical information about athletes and coaches (16). College sports appeal to the general public, young and old.   Ã‚  Ã‚  Ã‚  Ã‚  At a very young age, aspiring college athletes are taught the principles of sport and how much winning really means.

Cinematography of Hitchcocks Psycho :: essays papers

Cinematography of Hitchcocks Psycho Alfred Hitchcock is renown as a master cinematographer (and editor), notwithstanding his overall brilliance in the craft of film. His choice of black and white film for 1960 was regarded within the film industry as unconventional since color was perhaps at least five years the new standard. But this worked tremendously well. After all, despite the typical filmgoer’s dislike for black and white film, Psycho is popularly heralded among film buffs as his finest cinematic achievement; so much so, that the man, a big name in himself, is associated with the film, almost abovehis formidable stature. Imagining it in color, Psycho would not appear as horrific, and maybe it would also not be, as a whole, as unified as it now stands, nor memorable. Black and white has a quality of painting things

Accrual Accounting vs. Cash Accounting Essay -- Financial Accounting B

The recording of financial activities in a business is essential in making sure accurate information is provided for decision making. Zafirakis (2005:4) states that "Accrual accounting is the cornerstone of modern accounting procedures." In this essay, the importance of accrual accounting will be considered by looking at how it functions in the Double Entry System and comparing it to cash accounting, another method of gathering financial information. Time and an accurate accounting measurement is what will be considered in determining the importance of accrual accounting. Double-entry accounting is used to develop accounting data. From this data, we can determine the performance of a business by calculating its profit, revenues - expenses. Juchau et al (2004:F146) states that "double-entry accounting is necessary for the accounting equation to be kept in balance." That is the five types of accounts, Assets, Liabilities, Equity, Revenues and Expenses must equate: Assets = Liabilities + Equity + Revenues - Expenses, this is the accounting equation. These accounts are recorded in the General Journal as entries and posted to the General Ledgers as `T'-accounts. Recording of these accounts are governed by Debit and Credit rules. When an asset or expense increases, it is considered a debit, when either of the two accounts decreases, it is considered a credit. Liabilities, equity and revenues can be considered the opposites to assets and expenses in that they form a debit when decreased and a credit when increased. From this, a duality of recording is formed since every event of recording a transaction involves recording one debit and one credit. For example, Famous Zamous, a cookie company sold $1000 worth of cookies on th... ...ugh the sale was made on the 1st of Jan, the cash measurement of accounting has failed to show any activity on the 1st of Jan. This results in a distorted report of financing operations of Famous Zamous. Similarly, net profit for the month of January in cash accounting would have differed from that of the accrual measurement, being that revenues and expenses recorded are of different balances, cash accounting being that of lacking information. In conclusion, accrual accounting is the better system as it provides a more accurate account of the operations and performances of a business. Bibliography: Juchau R., Flanagan J., Mitchell G., Tibbits G., Ingram R.W., Albright T.L., Baldwin B.A. & Hill J.W. 2004 Accounting information for Decisions Australia: Thomson Zafirakis, M. 2005 Accounting Handbook Australia: Trinity College Foundations Studies Program

Public Administration Dichotomy

RESOURCE MATERIAL SERIES No. 56 COMMUNITY POLICING IN THE CONTEXT OF SINGAPORE Jarmal Singh* I. INTRODUCTION Singapore has grown in many ways over the last 40 years to become a city-state that enjoys a high level of economic growth, political stability and most importantly, a sense of safety and security. It was not a smooth journey, as the country experienced its turbulent periods in the 1950s and the 1960s, characterised by problems of political instability, communist insurgency, secret societies, unemployment and communal riots. Today, Singapore’s crime rate is low by international standards and has declined successively for 9 years from 1989 till 1997. Crime rate has only edged up slightly by 5. 2% in 1998 when the entire South East Asia region plunged into financial and economic crisis. The rise was mostly attributed to theft of handphones and cash cards, and immigration offences. Amidst the rapid modernisation of society, much of the transformation from the old crime-ridden town to a safe city today can be attributed to the Singaporean government’s tough stance towards criminals and criminality in the form of strict laws and heavy penalties. Apart from the strict laws and rigorous enforcement, the improvement of the social and economic situation helped to control crime. Over the past 15 years, the Singapore Police Force (SPF) has made two significant innovations in the area of policing in light of social and economic changes. The first being the introduction * Deputy Director Operations, Police Headquarters, Singapore Police Force, Republic of Singapore. of a community-based policing strategy through the Neighbourhood Police Post (NPP) system in 1983 and the shift towards community-focused policing through the creation of Neighbourhood Police Centres (NPCs) in 1997. Prior to 1983, policing strategies were reactive in nature. Police services were dispensed centrally, mainly through the 8 police stations existing at the time. Each police station served a very large area and these areas were patrolled by cars. Impacted by urbanisation, social and economic transformations, the police were faced with rising crime and a loss of public contact and support. The SPF then realised the importance of fostering closer police-community relations in an effort to prevent crime. By re-orienting a patrol strategy that was skewed towards the motorised mode to one that was community oriented and emphasised foot patrol, it is felt that the police could create a heightened sense of presence and visibility to deter crimes. The Neighbouhood Police Post (NPP) system, adapted from the Japanese Koban System, was introduced in 1983. Eight NPPs were set up as a pilot in a constituency, with a view to assess the impact and success of the system in Singapore’s environment. The trial was a success. By 1993, the entire set of 91 NPPs was set up throughout the island. This was accompanied by falling crime and increased sense of safety and security amongst the public. However, in view of rising expectations of both the public and police officers, and the need to address new challenges arising 126 RESOURCE MATERIAL SERIES No. 56 IV. SPF’S ADOPTION OF THE COMMUNITY POLICING STRATEGY The key strategic driver for the SPF’s adoption of the community-oriented policing model was to establish and leverage community support for our own law enforcement policies and strategies in the face of a changing operating environment. The key changes in the operating environment were as follows. A. Increasing Crime Trend (1974 to 1983) Firstly, although the crime rate in Singapore was low by world standards, there was a disturbing trend of an overall increase in all types of crime (except violent property crimes) for the period 1974 to 1983. Analysis revealed that 70% of such crimes were house-breaking, theft of vehicles, and robbery which could have been prevented. The promotion of community-oriented policing would help the SPF to battle crime, as improved policepublic relationships should result in a higher level of crime prevention awareness and greater public co-operation with the police. B. Change in Population Distribution Secondly, the population distribution was changing. In the 1960s, before the creation of the Housing Development Board (HDB), the bulk of Singapore’s population was concentrated in the centre of the city. However, as a result of the HDB success in providing low cost public housing, about 84% of Singapore’s population shifted from the city area to new towns and estates all over the island. These new public housing estates comprised mainly of high rise buildings and these lessened the opportunities for the public to interact with the police. The SPF could no longer simply rely on the 8 divisional police stations for efficient and speedy service. There was a pressing need to develop a new, efficient response system that could cope with the changing operating environment and at the same time, offer opportunities for meaningful police-public interaction in a densely populated, urban environment. This spurred the SPF to develop the decentralised system of the NPP to serve the needs of the urban population better. C. Rising Public Expectations Thirdly, the general population was increasingly affluent and educated. This raised two challenges for the SPF. One was to meet rising public expectations of the police service. The other was stiff competition from the public and private sectors for quality recruits. The nature and prospects of police work was deemed by the younger generation as comparatively unappealing. Community-oriented policing addressed these two challenges by raising the quality of police services through attracting better quality officers seeking job challenge and satisfaction in the enhanced job scope. D. Learning From the Japanese Koban System At this stage, the SPF was in search of a successful community policing model. This was found in the form of the Japanese Koban (or police post) system. In Japan, the high crime clearance rate of 60% was due to the trust and co-operation that the public had with the police. Statistics also indicated that 80% of the Japanese public readily provided information to help the police arrest offenders. The desire to learn from the Japanese experience and to emulate the success of the Koben system led to the institutionalisation of community policing as the new policing strategy and philosophy of the SPF. 28 112TH INTERNATIONAL TRAINING COURSE VISITING EXPERTS’ PAPERS V. THE NEIGHBOURHOOD POLICE POST (NPP) SYSTEM A. Study Team In November 1981, a team of Japanese experts was invited to help implement the Koban System in Singapore. The Koban system was to be adapted for use in the Singaporean environment, with varying social settings and attitudes of the populace. With the recommendation of the Study Te a m t o e s t a b l i s h o n e N P P p e r constituency, 8 NPPs were first established on 1 June 1983 in the 8 onstituencies in one police division. The second phase of implementation began with the setting up of several NPPs in two other police divisions. Positive public response to the NPP system lead to the acceleration of the final implementation phase ending in December 1994. There are now 91 NPPs throughout the island. One division was merged with neighbouring divisions so that manpower saved could be deployed to the frontline, to meet the needs of the new system. B. Purpose of the NPP system The NPP system was implemented in Singapore with the following objectives: †¢ To i m p r o v e p o l i c e – c o m m u n i t y relations in Singapore; †¢ To prevent and suppress crime through the co-operation of and support from the community; and †¢ To project a better police image and win the confidence of the public in the police with more community-oriented services. C. Infrastructure / Location NPPs are the most familiar police contacts of the community within their neighbourhood. They are kept small to be personal, but big enough to make an impact in the community. The area of coverage of each NPP is based largely on the political boundaries. The average population covered by each NPP is about 35,000. Being the most familiar police contacts, the NPPs have been located where their services will be demanded most. Factors such as the number of households and population are taken into consideration in setting up and locating NPPs, to reach out to the widest possible section of the population. D. Oganisational Structure A NPP is manned by a team of about 12 29 112TH INTERNATIONAL TRAINING COURSE VISITING EXPERTS’ PAPERS in crime prevention. Another effect of the NPP system is the decentralisation of police functions from the divisional level to neighbourhood level. The police at the frontline are more empowered with greater autonomy and discretion to discharge their duties. This has expedited police response to crime incidents and improved quality service. The decentralisation principle has also enabled the police to penetrate deeper into the society and thereby effectively pre-empt criminogenic conditions. It is possible for the police to tap valuable information about the people and the conditions that are causing criminality. Community policing has shifted its emphasis from car patrols to foot and bicycle patrolling. Together with house visits, this has brought the police very much closer to the community. The increased visibility of the police in the neighbourhoods has helped to deter crimes and eliminate the general fear of crime in society. This is also noted in the decreasing crime rates each year. With community policing, the public has also become more aware of its role and responsibility in crime prevention and detection. The number of public-assisted arrests had steadily increased from 33. 6% in 1992 to 34. 8% in 1993 and 36. 1% in 1994. That is about 1/3 of the total arrests made! The close co-operation is not only reflective of the high level of public spiritedness but also the evolving partnership between the public and the police in crime busting. The SPF has strengthened the trust of the public in the police. Two surveys conducted in 1987 and 1991 confirmed that: †¢ NPPs have created more and closer contact with the public; †¢ NPP system has increased the confidence of the general public in the police; †¢ NPP system has had a positive impact on the image of the police. Community policing and the NPP system has brought the police services to the community, helped Singapore achieve a low crime environment, and enabled SPF’s to reach out to the public. There is ample evidence that the community policing strategy and the NPP system in Singapore is a success. The 1996 Global Competitiveness Report ranks Singapore the safest city in the world in terms of its resident’s confidence that their person and property are protected. VII. BUILDING ON THE COMMUNITY POLICING STRATEGY The NPP based system of community policing has served the SPF well for 14 years from 1983 to 1997. In 1996, the SPF initiated a review of its operational strategy. The review was driven by the realisation that the future would not be built through perfecting the past, no matter how successful it had been. More importantly, the SPF must ensure that the success of the NPP system itself does not become a limiting force that stifles growth and innovation in meeting new policing challenges and public needs. As the SPF enters the new millennium, being the sole provider of policing services, the organisation owes its fellow citizens to further improve the already low-crime environment and strive to make Singapore even safer than it already is. Policing must be done smarter and more effectively than before. It is also clear in the SPF’s vision to become a strong service organisation by 31 RESOURCE MATERIAL SERIES No. 56 making continuous improvement to work processes to meet rising public expectations. At the same time, the SPF wants to offer every officer within the organisation a more enriching job scope and experience that stretches the officer’s abilities and helps maximise their potential. Since the implementation of the NPP system, the SPF has retained its traditional, rea ctive policing capabilities (namely, fast response patrols and investigation teams) in its 7 land divisions. Only the 91 NPPs that report to these police divisions have evolved along the direction of developing community-based policing capabilities. Community-based policing has also been refined incrementally over the past 14 years. One recent innovation is the doctrine of ‘problem-solving’, under which NPPs initiate the resolution of certain community law and order problems that arise from simple systemic causes. The problem-solving approach makes community policing more effective because it is proactive and pools the whole community together in a concerted effort to ensure a safe, peaceful and cohesive society. An example of a good problem-solving case is that by Hong Kah South NPP. The NPP used to receive many complaints about coffee-shop patrons consuming beer, after midnight, even when the coffee-shops in question were closed. Residents complained about the incessant noise pullution, littering, vandalism (often vulgar words written on walls), urinating in public places, and fighting. The coffeeshop patrons’ unruly behaviour caused sleep deprivation to the residents, dirtied the neighbourhood and created a sense of public unease (especially to young ladies returning home late at night). Aware that repeated one-off responses to such incidents is not an operationally effective solution to the problem, Hong Kah South NPP adopted the following solution. A. Co-operation with Coffee-shop Owners Mindful of the need to maintain good rapport and act in partnership with community resources to resolve local community problems, Hong Kah South NPP officers sought the co-operation of the owners of the problematic coffee-shops in the following areas: (1) Stop the sale of beer and start preparations to close half-an-hour before the end of the stipulated licensing time, so that ample time is given to the patrons to finish their drinks. 2) Stack up the chairs and chain them up, before closing the coffee-shop. (3) Remove all empty bottles from the tables to prevent their use as weapons. B. Dialogue Sessions with Coffeeshop Owners Based on the recommendation of Hong Kah South NPP, regular dialogue sessions with the coffee-shop owners are conducted at the Division Headquarters. Besides crime prevention advice and police recommendations, there is also sharing of good practices between the coffee-shop owners. This is effective in exerting peer group pressure on the owners of problematic coffee-shops to follow the good example set by their counterparts. The above measures were successful in curbing the problem. Residents now enjoy restful nights, the neighbourhood is pristine in appearance, and a sense of peace and security prevails. 132 112TH INTERNATIONAL TRAINING COURSE VISITING EXPERTS’ PAPERS VIII. NEW OPERATING ENVIRONMENT The SPF is expected to work in an increasingly complex environment, with forces that affect community safety and security arising from a multiplicity of causes. These complex social ills are characterised by seemingly intractable problems such as juvenile delinquency, spousal violence, the link between substance abuse and property crime, or the law and order problems posed by foreigners working in Singapore. The SPF’s traditional tool of effective enforcement can no longer, by itself, adequately address these challenges. The doctrine of problem-solving, which is targeted at simple systemic causes, and analysed and solved at the level of the NPP, is also impotent in the face of higher-order social dysfunction. In addition, the SPF must continue to meet the rising public expectations of its service standards, as well as its ability to enhance safety and security. A recent survey, commissioned by the Service Improvement Unit (SIU), revealed that one area where the SPF failed to provide high levels of satisfaction, but which was highly important to the public, was the ability of the police to help solve the problems that have been brought to the attention of the NPPs. In October 1997, the SPF made another significant and bold move to re-design the NPP system in a bid to strengthen its community policing approach, in light of the changing environment and factors. A system that can carry the strengths of the previous NPP system, like tapping on local knowledge to solve crimes, and at the same time can enable the SPF to grow and address key policing needs, ensures its continued relevance. The Neighbourhood Policing Centres (NPCs) system has been created to enhance the community policing approach by: †¢ Strengthening the SPF’s front-line operating system; †¢ Building a strong service organisation; †¢ Increasing community involvement and responsibility for its own safety and security; and †¢ Optimising the value contributed by each police officer to the policing process. IX. NEIGHBOURHOOD POLICE CENTRES A. Changes to NPP System In order to deliver decentralised, flexible, integrated and community-focused capabilities, the existing structure of land divisions and NPPs will be modified. At the centre of the new operating system is the Neighbourhood Police Centre (NPC). The existing seven police land division will be reconfigured into six policing regions. Reporting to each of these regional commands will be the NPCs. NPCs will be the sole vehicle for front line policing to ensure the community’s safety and security. In the redesigned system, NPCs will be accountable for the total outcome of policing in the community. A short summary of the key differences between the NPP system and the NPC system is given in the below figure. 133 RESOURCE MATERIAL SERIES No. 56 NPP System †¢ Community policing post with limited services †¢ Disparity in workload due to electoral based boundaries †¢ General services to attract residents and establish points of contact †¢ Low value tasks and narrow job scope †¢ Compartmentalisation of services with many officers each performing a separate task †¢ Lower priority on proactive work †¢ Community-based policing NPC System †¢ One-stop total policing centre provding the full range of policing services †¢ More efficient pooling of manpower resources to serve the community †¢ Focused on services that are critical to safety and security †¢ High value, board job challenge, better quality officers †¢ Integrated service process with one NPC officer handling the entire service process †¢ Dedicated resources for proactive work †¢ Community-focused policing B. One-Stop Total Policing Centre Today, the areas policed by NPPs vary significantly. Some NPPs have jurisdiction over areas with 2,000 households, while other NPPs serve up to 5,000 households. NPCs will however serve areas of similar residential population sizes. On average, each NPC will serve about 100,000 residents. The size of each NPC is kept to between 100-120 officers, with administrative overheads, such as personnel and logistical support borne by the Regional Command Headquarters. It also ensures that the NPCs are not so large as to present a cold and impersonal image to the public. A total of 32 NPCs will be created by the year 2001 to serve an indigenous population of 3. 2 million in Singapore. NPCs, as centres of total policing, have a variety of policing options, ranging from reactive patrols and investigations, to proactive policing activities. These 32 NPCs islandwide will be supplemented by at least another 66 NPPs, with each NPC managing between 1 to 4 NPPs. With the creation of NPCs, the current 91 NPPs would be re-distributed to achieve a balance of easy accessibility to police counter services for the public and an optimal number of NPPs to be deployed in the NPC system. The emergence of the NPC as the sole vehicle for the provision of policing services means that NPPs cease to be sub-units of a larger police unit. The officers manning each NPP will come from the NPC itself. NPPs therefore represent service points only, with the deployment of patrol, investigative and pro-active policing resources based on the overall needs of the entire NPC area of operations. Each of the six policing regions will have a dedicated Regional Command Headquarters to oversee police operations. Six Regional Commands will replace the existing seven police divisions. These Regional Commands will comprise the command and support elements for the region. They will also include specialist investigation units, focusing on investigations into serious crimes and other investigations likely to lead to prosecution in court. Each Regional Command will house a NPC to serve as the frontline service point for public interaction. 1 A DGP is a development plan that defines and builds a particular township. In the plan, each town’s boundaries are clearly mapped out. 134 112TH INTERNATIONAL TRAINING COURSE VISITING EXPERTS’ PAPERS C. Relationship to Development Guide Plans (DGPs) Unlike the current NPP boundaries which are linked to political constituencies that may change after a General Election, NPC boundaries are based on Urban R e d e v e l o p m e n t A u t h o r i t y ’s ( U R A ) Development Guide Plan1 (DGP) areas for the following reasons: (a) The DGP areas, being geographicallybased, provide additional leverage by creating a sense of territorial ownership for the community. This will enhance the community’s identity. (b) Each DGP area also has an expressed vision, which further reinforces a coherent identity for the communities living within that area. (c) DGP areas are permanent, unlike electoral boundaries. Over time, distinct identities can emerge for different communities, without being interrupted by changes in constituency boundaries. Each NPC operates out of police facilities sited within its area of operation. Facilities for the NPCs could be co-located with other community agencies. A single edifice, representing all the community agencies for that area, will tity for the comm the sense of community identity and permanence. As NPCs or NPPs are the means through which the SPF engages in community-focused policing, they can easily blend into a building that encompasses community clubs, community libraries, and service points for other community agencies. Most NPCs would be sited at 0. 0heart of 0. 0residential area in photing geilities commonmay other 135 12TH INTERNATIONAL TRAINING COURSE VISITING EXPERTS’ PAPERS The shift to a community-focused model fundamentally alters the SPF’s operating strategy. Successful policing will no longer be measured solely in terms of falling crime rates. As the focus shifts from the police to the community, what matters to the community, for example, its level of safety and security, will determine the success or otherwise of the police mission. Arising from this, it will no longer be appropriate for formulaic approaches to be applied uniformly across the different communities. Police units operating in different communities must develop customised solutions tailored to meet the needs of, and which take into account the constraints on, each community. The need for specific, custom-made and workable solutions will redefine the required levels of operational competence. These demands will fuel the need to develop, at the organisational level, learning competencies so that each customised solution enhances the quality of the future solutions. An operating strategy that is focused on the community also entails a skillful management of relationships between the police and the individuals, grassroots organisations and volunteer groups that form part of the community. Structurally, the SPF will be empowered and decentralised, so that at the front-line, police officers can ‘broker’ for total solutions in response to community law and order concerns. Such an approach also has other benefits, in particular, by providing opportunities for individual participation in improving the quality of life in their community, so that emotional bonds to the community are strengthened. It therefore forms an inportant element in the overall Singapore 21 vision to build a civil society with strong community ties and active citizenry. It is also an integral part of the Government’s strategy to gradually lower the community’s level of dependency on the authorities and to engender shared responsibility for social problems and their solutions. This is done through a new initiative known as the Community Safety and Security Programme (CSSP). A CSSP is an action programme jointly drawn up by the grassroots leaders, residents and the police. It consists of the profile of the community and its needs, the key agencies involved and the action plans to tackle the community problems affecting the safety and security of the neighbourhood. Through CSSPs, the NPC system aims to shift the community’s mindset from what the police are doing about safety and security to what we can do together. One CSSP is crafted for each precinct / constituency and each differs from another, since different communities in different neighbourhoods might not share the same concerns. The CSSP aims to get the residents more involved and be responsible in taking actions to address the safety and security concerns affecting their neighbourhoods. The driving belief is that each citizen can make a difference to society. G. Optimising the Contribution of Each Police Officer The SPF currently has a regular component of nearly 8,000 officers and 1,000 civilian staff. With falling birth rates, the size of new cohorts joining the workforce grows smaller each year. As an organisation competing within a limited pool of labour resources, the SPF must be attractive and challenging to bring in the best talents. Whilst the SPF may face the challenge of attracting the best talent to join the organisation, it has to contend with retaining officers over the medium to long term. 137 RESOURCE MATERIAL SERIES No. 6 SPF Commissioner, Khoo Boon Hui, during one of his dialogue sessions with NPC officers said â€Å"†¦ That is why not only do we have to take care of those who are with us, but to get the best people to join us †¦ one of the main motivations of why we are going into the NPC system, †¦ is to bring our officers to match the expectations of the job, and to be proud of what we do. ’’ Through the NPC system, the SPF is able to redesign its front-line jobs so that it can continue to recruit quality manpower from each graduating cohort. At the same time, in line with the national policy of continuous upgrading, the SPF also needs to upgrade the qualifications of its officers after they have entered the service. Redesigning jobs to create viable and attractive front-line careers in the NPC system will serve to enhance the credibility of the SPF as an institution, and instill trust in the ability of the police to carry out their tasks effectively. The educational profile of police officers serving the community must be kept high to match the broad rise in educational qualification of the society. This will enable the SPF to meet new job demands, greater challenges and the expectations of the public. H. Organisational Structure In order to fulfil its role as being community-focused, and responsive and flexible to the needs of the community, police officers in the NPC operate in an empowered and self-directed fashion. They work as a team, rather than as individual officers. The basic unit in the NPC is a group of three front-line officers, led by one group leader. This group of four officers is selfdirected, and undertake the entire range of policing responsibilities of the NPC. Each group is also responsible for nurturing and building a network of community relationships within a precinct of about 1,200 – 1,500 households. As this group is deployed as an operational entity, it will facilitate the process of team learning, a key lever of change and innovation in the redesigned system. An average of 5-6 such groups form one team, which is led by a team leader and one assistant team leader. Each NPC have four teams, reporting to an NPC commander. Each NPC comprise, on average, 100 regular officers. With another 15 full-time national servicemen attached to the NPP, the total strength of the NPC will be about 115 officers. X. NPC IMPLEMENTATION PHASES As the NPC system is a major change for the entire the SPF. It involves major re-organisation. Many of these changes will take some time to implement. A phased implementation approach has been adopted: Pilot Phase Oct 1997 1st pilot: Queenstown NPC created in Central West Region. Apr 1998 Another 3 NPCs, namely Bukit Timah NPC, Bukit Merah West NPC and Jurong East NPC were created in same region. Phase I Jun 1999 6 NPCs in West Region to be created. Phase II Jun 2000 4 NPCs to be created in North, North-Eastern and East Regions. 138 112TH INTERNATIONAL TRAINING COURSE VISITING EXPERTS’ PAPERS Phase III Jun 2001 SPF believes that its policing changes are set in the right direction. Our success will depend on our willingness to learn and change the way we operate. Our commitm ent and passion to learn collectively as a team, from the top police chief to the front-line officer, may turn out to be the most significant success factor in our journey into the new policing environment presented by the next millennium. 8 NPCs to be created in Central-Western Region. In Commissioner Khoo’s words, â€Å"A pilot is not to test whether the system will succeed or not. It is a pilot in the sense that we allow officers more leeway to improve the system, to share experiences, resolve operational problems and tell us what is wrong. ’’ XI. PRELIMINARY NPC’S RESULTS A recent review of the pilot phase implementation has shown positive results and all the NPC objectives are largely met. A large majority of the officers felt that they had stronger working relationships with their team mates, between teams, supervisors and key officers. 74% of the officers were confident of their abilities in performing the various aspects of NPC duties (information technology systems, procedures and investigative duties). 81% of the officers rated the facilities in the NPC to be much better than their previous workplace (NPPs and Land Divisions). Compared to one year before the NPC was set up, one-third of the residents in the precincts felt that the safety in the neighbourhood now was â€Å"much better†. Two-thirds of the residents felt that the police had at least made some improvements to increase security in the neighbourhood with the creation of NPCs. XII. CONCLUSION The community policing framework in Singapore has been shifted to uplift the professionalism in front-line jobs and getting the community more involved in safety and security matters. The re-design of the NPP system builds on the achievements the SPF has made over the past few years – community policing, empowerment and quality service. The 139

Organizational Culture Essay

Since there are so many other competitors suddenly appear on the horizon, and Samsung have to create a lot of new creativity to face all the compete, they have to create their new organization culture. The new theme of corporate culture is â€Å"Creative†, to building a creative corporate culture, Samsung have to set a few characteristics to put into practice. Based on the research, Samsung adopting a program which is â€Å"Flexible Time† tp maximize employee creativity and another program is monitoring â€Å"Over-time Work† to help improve life quality o employees in year 2008. The material that issues regarding â€Å"Building a Creative Corporate Culture† was identified as : Samsung also promoting a creative organizational culture using some organization behavior concepts which are: * Encouraging Suggestions for Work Process Improvement Samsung Electronics implements various programs to support employees’ suggestions so that ideas can bear fruit. They offer incentives for the filing of patents, provide a knowledge management system to share expertise and knowledge amongst employees, and support community activities. They also offer incentives for idea suggestions to encourage their employees to proactively participate in knowledge sharing within Samsung Electronics. As a result, a total of 3,515 patents were filed in the U.S. in 2008. * Adopting a Flexible Time program Samsung Electronics adopted a â€Å"Flexible Time† test program in 2008 in selected business divisions to maximize the creativity of its employees. This test was the expression of their determination to shift from a time management-based corporate culture to a creativity-oriented corporate culture. Under the program, employees are empowered to flexibly manage their office hours as long as they work a total of eight hours each day. If this test proves successful, Samsung will expand the program to a company-wide level. * Work-Life Balance Because social norms have changed, an increasing number of female workers are participating in economic activities and retaining high potential employees has become the key to successful business operations. Happiness has become the overarching value of employees’ quality life, giving rise to greater social interest in balancing work and life. Therefore, Samsung Electronics also supports and encourages the employees to balance their work and life. In case anyone works overtime, their supervisor and the employee are notified to insure they comply with the legal overtime work requirements. For the creativity of the employees, Samsung Electronics also provides vacations for self-management and other vacation programs including family theme tour packages. * Welfare Programs Samsung Electronics shares and cares about its employees’ concerns over their health, children’s education and post-retirement life and helps them prepare for their future in order to enhance employee satisfaction and provide better working environments. In addition to the basic legal welfare programs such as premium subsidies for National Pension, Industrial Accident Compensation Insurance and Employment Insurance, they also provide medical subsidies, a corporate pension program, work-out facilities and condominium rental services. Samsung Electronics believe that a creative corporate culture grows out of the technological search for innovation and its application. , researchers inherently looked for â€Å"innovative† ideas and technologies. A number of failures and prejudices from the trials and errors of the development process were the largest obstacles in putting â€Å"innovative† ideas into practice. This barrier can be broken down to build stronger assurances through a number of verifications and databases. Nevertheless, these procedures can sometimes result in a waste of time. I think Samsung Electronics need to reduce the waste with more open-minded thoughts and perspectives. With an aim to realize a â€Å"Great Work Place (GWP),† Samsung Electronics has analyzed its corporate culture by utilizing the confidence index of âÅ'Å"The 100 Best Companies to Work For by Fortune Magazine since 1998. In 2007, Samsung concluded a global contract with the â€Å"Great Place To Work (GPTW)† of the U.S. for a confidence index survey of their domestic and overseas workforces, which contribute to building a corporate culture that fits their global stature. Based on the GWP analysis results, each division and department prepare and implement improvement plans to build a GWP by filling the gaps in the five survey categories which are of trust, respect, fairness, pride and solidarity. Also, 400 GWP officers supervise and implement corporate culture improvement activities at each workplace.